Mission and Quality Statement
The mission of Sorin Group is to provide superior quality cardiovascular, blood processing, and related diagnostic medical devices, that are used in life saving and life enhancing therapies, with a passionate focus on service leadership and operational excellence.
Sorin Group is strongly committed to providing products and services that meet or exceed customer expectations. To accomplish this, Quality has been incorporated into all aspects of our business assuring the highest value and satisfaction for our customers, employees and shareholders.
We will design, produce and deliver products that provide the optimal therapy benefit for patients with a passionate focus on customer needs and desires. These products will be safe, effective and reliable for their intended purposes and will comply with all requirements and regulations for any locale in which we distribute. Our representation of our products and services will always be fair and understandable.
The concept of continuous improvement is a key element in the Sorin Group way of life and is embraced by the company management and employees as well as our external suppliers. Improvement in our products, services and processes may occur in quantum leaps or incrementally, but our efforts will always and forever be to improve and better serve our customers and their patients.
The Sorin Group Quality Management System embodies these concepts and serves as guidance on how we will achieve our stated goals.